Support
A real person answers every email. If you cannot find what you need below, write to us and we will sort it.
Frequently asked questionsSizing, delivery, materials and care. Start here.
Arrange a return or exchangeOne email with your order number starts it. UK and international.
Lifetime warrantyWhat is covered, what is not, and how to make a claim.
Contact the teamSend us a message and we will come back to you.
Who to email
- Returns and size exchanges: returns@foundoria.co.uk. Include your order number and, if you are changing size, the size you would like.
- Everything else, including warranty claims: support@foundoria.co.uk. For a warranty claim, attach clear photographs.
Your order number is on your confirmation email and on the packing slip in the box, in the form #1000.
Before you order
Our rings cannot be resized, so size is the one thing worth getting right first time.
Request a free ring sizerPosted free, no obligation to buy.
How to measure your fingerMeasure at the end of the day, when fingers are largest.
Ring care guideKeeping natural inlays right for the long run.
Customer reviewsWhat people say once they are wearing them.
Made to order sizes
Any size we do not hold in stock is made for you from scratch, so every size stays available. Made to order rings are typically dispatched in 8 to 10 weeks, and payment is taken when you order. Your product page shows the estimated arrival window before you buy.
