Shipping policy

At Foundoria, every order is handled with care and intention — from packaging to delivery. Below you'll find details on how we ship your jewellery, both within the UK and internationally.


UK Shipping

  • Free Express Shipping on all orders

  • Orders are dispatched within 1–2 business days

  • Delivered via Royal Mail Tracked 24 or equivalent premium courier

  • Estimated delivery: 1–3 business days

  • You'll receive tracking details once your order is on its way


International Shipping

  • Free Express Shipping on all orders worldwide

  • Orders are dispatched within 1–2 business days

  • Delivered via FedEx International or equivalent premium courier

  • Estimated delivery: 3–7 business days depending on destination

  • You'll receive tracking details once your order is on its way


No Surprise Charges on Delivery

All international orders are shipped on a Delivered Duty Paid (DDP) basis. This means all import duties and local taxes are handled on your behalf before your parcel arrives — you won't be asked to pay anything at the door. The price you see is the price you pay.


EU Customers — Customs Requirements

Whilst all import duties and local taxes are fully covered by us upfront, EU customs authorities also require the personal Tax Identification Number and phone number of the recipient in order to process and release international shipments into the EU.

You will be asked to provide these at checkout:

  • Tax Identification Number — NIE or NIF (Spain), Codice Fiscale (Italy), NIF (Portugal), Numéro Fiscal (France), Steuer-ID (Germany), BSN (Netherlands), or your country's equivalent

  • Phone number — required by customs authorities to contact you if needed during the clearance process

This information is used solely for customs identification purposes and will not be used for any other reason.


Packaging & Presentation

Every ring — apart from standalone ENDURA silicone ring purchases — is housed in our signature eco‑premium ring box — made to make the moment unforgettable.


Need Help?

If you have questions about shipping, delivery times, or tracking, please contact us at support@foundoria.co.uk — we're here to help.